Legal notice

Seller

Westribe Co., Ltd.

Representative

Miki Fujisue

Address

2-20-5-803 Nishiwaseda
Shinjuku-ku, Tokyo 169-0051
Japan

Phone Number

+81-80-8179-4026

Email Address

info@siq6x.com

Customer Support Hours

Monday – Friday, 10:00 AM – 6:00 PM (JST)
Excluding weekends and public holidays.

Product Pricing

All prices displayed on the product pages include applicable taxes unless otherwise stated.

Shipping Fees

Shipping charges are displayed on the product page or during the checkout process.

Additional Charges

Customers are responsible for any bank transfer fees if bank transfer payment is selected.

Order Processing & Delivery

Orders are typically processed and shipped within 5–15 business days after payment confirmation.

As all products are made to order, delivery times may vary depending on production schedules and destination regions.

Payment Methods

We accept Credit Cards, Shop Pay, Apple Pay, Google Pay, and other payment methods made available through our store.

Payment is processed and charged at the time the order is placed.

Returns

Please contact us within 7 days of receiving your order if you experience any issues with your purchase.

Refund Policy

We do not accept returns, exchanges, or refunds for customer-related reasons, including changes of mind, except in cases of defective, damaged, or incorrectly shipped products.

If your item is defective, damaged, or incorrect, please contact us within 7 days of delivery. After review, we will provide a replacement or refund where appropriate.

Return Shipping Costs

For defective, damaged, or incorrectly shipped products, return shipping costs will be covered by us.

For returns or exchanges requested for customer-related reasons, any shipping costs incurred will be the responsibility of the customer.